Responsible Gaming

Your Well-Being is Our Priority

1. Age Restrictions

Gambling is strictly prohibited for individuals under the age of 18.

All users must be at least 18 years of age to access and use Motrelotto services. We take age verification seriously and reserve the right to request proof of age at any time.

2. Play Responsibly

Gambling should be fun and entertaining, not a way to make money or solve financial problems. We encourage all players to:

  • Set a budget before you play and stick to it
  • Never gamble more than you can afford to lose
  • Never chase your losses
  • Take regular breaks from gambling
  • Never gamble when you're upset, angry, or depressed
  • Balance gambling with other activities

3. Warning Signs of Problem Gambling

Gambling becomes a problem when it affects your relationships, work, or finances. Warning signs include:

  • Spending more time or money on gambling than you intended
  • Lying to family or friends about your gambling
  • Borrowing money to gamble
  • Feeling restless or irritable when trying to stop gambling
  • Gambling to escape problems or relieve feelings of helplessness, guilt, or depression
  • Chasing losses with bigger bets
  • Neglecting work, school, or family responsibilities to gamble

4. Self-Exclusion and Limits

If you feel that your gambling is getting out of control, we offer tools to help you manage your activity:

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
  • Time Limits: Set limits on how long you can spend on the platform
  • Self-Exclusion: Temporarily or permanently exclude yourself from using our services
  • Reality Checks: Receive reminders about how long you've been playing

To set limits or request self-exclusion, please contact our support team at contact@motrelotto.net.

5. Getting Help

If you or someone you know has a gambling problem, help is available. Contact these organizations:

  • Quebec Helpline: Call 1-800-461-0140 or visit aidejeu.ca
  • Gamblers Anonymous: Visit gamblersanonymous.org
  • Gam-Anon: Support for families of problem gamblers - visit gam-anon.org
  • National Problem Gambling Helpline: 1-800-522-4700

6. Our Commitment

Motrelotto is committed to promoting responsible gaming. We:

  • Provide clear information about the risks of gambling
  • Offer tools and resources to help players manage their gambling
  • Work with responsible gaming organizations
  • Comply with all applicable regulations and licensing requirements
  • Regularly review and update our responsible gaming policies

7. Regulatory Information

Motrelotto operates under the authorization of Regie des alcools, des courses et des jeux du Quebec (RACJ) License #856-36, effective: March 31, 2026.

Operating entity: TECHNO-JEUX INC, located at 1380, rue de la Pointe-aux-Lièvres, Quebec, QC, G1L 4M5.

Managed by MotrelottoInc. (NEQ 1170001234). The Motrelotto brand is a registered trademark of MotrelottoInc.

8. Resources and Support

We partner with the following organizations to promote responsible gaming:

9. Contact Information

If you have questions about responsible gaming or need assistance, please contact us:

MotrelottoInc.
Email: contact@motrelotto.net
Phone: +1 (450) 823-5671
Address: 542 Maplewood Avenue, Montreal, QC H4B 3K9, Canada

10. Remember

Think before you play! Play responsibly.

Gambling should be a form of entertainment, not a way to make money or solve problems. If gambling is no longer fun, it's time to stop.